Privacy Policy

Effective Date: January 15, 2026

1. Information We Collect

1.1 Personal Information You Provide

When you register for a yj77 account, we collect personal information necessary to establish your identity, verify your age, process financial transactions, and comply with legal obligations. The categories of personal information we collect include:

• Identity Information: Full legal name, date of birth, nationality, gender, and government-issued identification numbers (Philippine National ID, passport, driver's license, SSS/GSIS ID, or other valid identification).
• Contact Information: Email address, mobile phone number, residential address including street, barangay, city/municipality, province, and postal code.
• Financial Information: Bank account details, GCash/Maya/GrabPay account information, credit/debit card details, payment transaction history, deposit and withdrawal records, and other financial identifiers used for processing payments.
• Account Credentials: Username, password (stored in encrypted format), security questions and answers, and two-factor authentication settings.
• Verification Documents: Copies of government-issued identification, proof of address documents (utility bills, bank statements), selfie photographs for identity verification, and proof of payment method ownership.

All personal information provided must be accurate, complete, and truthful. You are responsible for updating your account information when changes occur. Providing false or misleading information constitutes a violation of yj77's Terms and Conditions and may result in account suspension or termination.

1.2 Information Collected Automatically

yj77 automatically collects certain technical information when you access and use our platform. This data is collected through cookies, web beacons, server logs, and similar tracking technologies. Automatically collected information includes:

• Device Information: Device type (mobile, tablet, desktop), operating system and version, browser type and version, screen resolution, device identifiers (IMEI, MAC address), and hardware specifications.
• Usage Data: Pages visited, games played, betting patterns, session duration, clickstream data, features used, navigation paths, and interaction with promotional content.
• Network Information: IP address, internet service provider, geolocation data (country, region, city), connection type, and network performance metrics.
• Transaction Logs: Complete records of all account activity including logins, deposits, withdrawals, bets placed, game results, bonus claims, and customer support interactions.

This technical data helps yj77 maintain platform security, detect fraudulent activity, improve user experience, troubleshoot technical issues, and ensure compliance with regulatory requirements. We use this information to identify patterns that may indicate account abuse, bot usage, or other prohibited activities.

1.3 Information from Third Parties

yj77 may receive information about you from third-party sources to verify your identity, prevent fraud, and comply with anti-money laundering regulations. Third-party sources include:

• Identity verification services that confirm your identity against government databases and watchlists.
• Payment processors (GCash, Maya, banks) that provide transaction confirmation and account ownership verification.
• Credit reference agencies and fraud prevention databases used to assess risk and prevent financial crime.
• Marketing partners who may provide aggregated demographic and interest data (without personally identifiable information) to improve our promotional offers.

2. How We Use Your Information

2.1 Primary Purposes

yj77 uses your personal information for the following legitimate business purposes:

Purpose	Description
Account Management	Creating and maintaining your player account, authenticating login sessions, managing profile settings, and processing account updates or closure requests.
Transaction Processing	Processing deposits, withdrawals, bets, winnings payouts, and refunds. Verifying payment method ownership and preventing unauthorized transactions.
Age Verification	Confirming that all players meet the minimum age requirement of 21 years old as required by Philippine law and yj77 policies.
Regulatory Compliance	Meeting legal obligations under Philippine gaming regulations, anti-money laundering laws, tax requirements, and reporting obligations to government authorities.
Security & Fraud Prevention	Detecting and preventing fraudulent activity, identifying duplicate accounts, protecting against unauthorized access, and maintaining platform integrity.
Customer Support	Responding to inquiries, resolving disputes, providing technical assistance, and improving service quality through support interaction analysis.

2.2 Marketing and Communications

With your consent, yj77 may use your contact information to send promotional communications about new games, bonuses, tournaments, and special offers tailored to your gaming preferences. Marketing communications may be delivered via email, SMS, push notifications, or in-platform messages. You may opt out of marketing communications at any time through your account settings or by following the unsubscribe instructions included in each message. Opting out of marketing will not affect transactional communications related to your account, such as deposit confirmations, withdrawal notifications, or important service updates.

2.3 Analytics and Improvement

yj77 analyzes aggregated and anonymized user data to understand player behavior, identify popular games, optimize platform performance, develop new features, and enhance overall user experience. This analysis helps us make data-driven decisions about game selection, platform design, promotional strategies, and customer service improvements. Individual player data is never sold to third parties for their independent marketing purposes.

3. Data Sharing and Disclosure

3.1 Service Providers

yj77 works with trusted third-party service providers who perform functions on our behalf. These providers have access to personal information only to the extent necessary to perform their specific functions and are contractually obligated to maintain confidentiality and security. Categories of service providers include:

• Payment Processors: GCash, Maya, banks, and other financial institutions that process deposits and withdrawals.
• Identity Verification Services: Third-party providers that verify player identities against government databases and fraud prevention systems.
• Game Providers: Software suppliers who provide casino games, live dealer platforms, and sports betting technology.
• Cloud Hosting Providers: Companies that provide secure server infrastructure and data storage services.
• Customer Support Tools: Live chat providers, ticketing systems, and communication platforms used to deliver customer service.
• Analytics Providers: Services that help us understand user behavior and platform performance through aggregated data analysis.

3.2 Legal and Regulatory Disclosure

yj77 may disclose your personal information to government authorities, law enforcement agencies, or regulatory bodies when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, subpoenas, or other legal processes.
• Enforce yj77's Terms and Conditions and investigate potential violations.
• Protect the rights, property, or safety of yj77, our users, or the public.
• Prevent or investigate fraud, security breaches, or other illegal activities.
• Cooperate with Philippine gaming regulators and anti-money laundering authorities in investigations.

3.3 Business Transfers

In the event of a merger, acquisition, corporate reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. You will be notified via email and platform notice of any such change in ownership or control of your personal data. The acquiring entity will be required to honor the commitments made in this Privacy Policy.

4. Data Security Measures

yj77 implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our comprehensive security program includes:

• Encryption: All sensitive data, including passwords and financial information, is encrypted using TLS/SSL protocols during transmission and AES-256 encryption at rest.
• Access Controls: Strict role-based access controls ensure that only authorized personnel can access personal data, and all access is logged and monitored.
• Secure Infrastructure: Data is stored on secure servers protected by firewalls, intrusion detection systems, and regular security audits.
• Regular Testing: Vulnerability assessments, penetration testing, and security reviews are conducted regularly to identify and address potential weaknesses.
• Employee Training: All yj77 staff members receive data protection training and are bound by confidentiality agreements.
• Incident Response: We maintain an incident response plan to quickly detect, respond to, and recover from security breaches.

Despite our security measures, no system can guarantee absolute security. You play an important role in protecting your account by choosing strong passwords, enabling two-factor authentication, keeping your login credentials confidential, and promptly reporting any suspicious activity to yj77 customer support.

5. Data Retention

yj77 retains your personal information for as long as your account remains active and for a reasonable period thereafter as required to fulfill the purposes described in this Privacy Policy. Specific retention periods vary based on data category and legal requirements:

• Account Information: Retained while your account is active and for seven (7) years after account closure to comply with Philippine record-keeping requirements.
• Transaction Records: Maintained for ten (10) years to meet financial reporting, tax compliance, and anti-money laundering obligations.
• Identity Verification Documents: Kept for seven (7) years after account closure or as required by applicable regulations.
• Marketing Communications: Retained until you withdraw consent or for a maximum of three (3) years from last interaction.
• Technical Logs: Stored for security and troubleshooting purposes for six (6) months to two (2) years depending on log type.

When personal information is no longer needed, yj77 securely deletes or anonymizes it using methods that prevent recovery or reconstruction. You may request deletion of your account and associated data, subject to yj77's legal obligations to retain certain records.

6. Your Privacy Rights

6.1 Rights Under Philippine Law

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal information:

• Right to be Informed: You have the right to know how your personal data is collected, used, and shared, as described in this Privacy Policy.
• Right to Access: You may request a copy of the personal information yj77 holds about you by contacting customer support.
• Right to Correction: You can update inaccurate or incomplete personal information through your account settings or by requesting assistance from customer support.
• Right to Erasure: You may request deletion of your personal data, subject to yj77's legal obligations to retain certain records for compliance purposes.
• Right to Object: You can object to processing of your personal data for direct marketing purposes by opting out through account settings.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to file a complaint with the Philippine National Privacy Commission if you believe yj77 has violated your privacy rights.

6.2 Exercising Your Rights

To exercise any of these rights, please contact yj77 customer support through your account dashboard. We will respond to verified requests within thirty (30) days. For security purposes, we may require additional verification of your identity before processing requests related to personal data access, correction, or deletion.

7. Cookies and Tracking Technologies

yj77 uses cookies, web beacons, and similar tracking technologies to enhance your experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you on return visits. Types of cookies we use include:

• Essential Cookies: Required for platform functionality, including session management, security features, and load balancing. These cookies cannot be disabled without affecting platform operation.
• Performance Cookies: Collect anonymous information about how visitors use yj77, including pages visited, time spent, and error messages encountered. This helps us improve platform performance.
• Functionality Cookies: Remember your preferences such as language settings, currency selection, and display options to provide a personalized experience.
• Marketing Cookies: Track your browsing activity to deliver relevant promotional offers and measure the effectiveness of marketing campaigns.

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, though doing so may impact your ability to use certain yj77 features. Third-party cookies from game providers and analytics services are subject to the privacy policies of those providers.

8. International Data Transfers

yj77 primarily operates in the Philippines and stores data within Philippine territory. However, some of our service providers and partners may be located outside the Philippines. When personal information is transferred internationally, yj77 ensures that appropriate safeguards are in place, including:

• Contractual agreements requiring recipients to maintain equivalent data protection standards.
• Transfer only to countries recognized by the Philippine National Privacy Commission as providing adequate data protection.
• Use of standard contractual clauses approved for international data transfers.
• Implementation of technical and organizational measures to protect data during and after transfer.

By using yj77 services, you consent to the transfer of your personal information to jurisdictions that may have different data protection laws than the Philippines, subject to the safeguards described above.

9. Children's Privacy

yj77 does not knowingly collect personal information from individuals under the age of 21 years old. Our platform is designed exclusively for adults who meet the legal gambling age in the Philippines. If we discover that personal information has been inadvertently collected from a person under 21, we will immediately delete that information and close the associated account. Parents or guardians who believe their child has provided personal information to yj77 should contact customer support immediately.

10. Changes to This Privacy Policy

yj77 reserves the right to update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or business operations. When material changes are made, we will notify registered users via email and post a prominent notice on the yj77 platform. The "Effective Date" at the top of this document indicates when the most recent version was published. Continued use of yj77 services after notification of changes constitutes acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information.

11. Contact Information and Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or yj77's data protection practices, please contact our Data Protection Officer through the following channels:

• Email: Available through your account dashboard
• Live Chat: 24/7 customer support accessible after logging into your yj77 account
• Written Correspondence: Address available upon request through customer support

Our Data Protection Officer is responsible for overseeing compliance with Philippine data privacy laws and addressing user inquiries related to personal information. We aim to respond to all privacy-related inquiries within thirty (30) days.

12. Philippine National Privacy Commission

If you believe yj77 has violated your privacy rights under the Philippine Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission (NPC). Contact information for the NPC:

• Address: 5th Floor, Philippine International Convention Center (PICC), Vicente Sotto Street, Pasay City, Metro Manila 1307, Philippines
• Email: [email protected]
• Website: www.privacy.gov.ph
• Hotline: (02) 8234-2228

The NPC serves as the independent regulatory body responsible for enforcing data privacy laws and protecting the rights of Filipino citizens regarding their personal information.